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Powerful RPM & CCM Software-Your Way: Fully Managed or Self-Directed

Leverage our intuitive, secure platform as part of ProWellCare’s turnkey clinical monitoring services-or empower your own team with our easy-to-use SaaS solution for remote and chronic care management.

Request a Demo

Powerful RPM & CCM Software-Your Way: Fully Managed or Self-Directed

Leverage our intuitive, secure platform as part of ProWellCare’s turnkey clinical monitoring services-or empower your own team with our easy-to-use SaaS solution for remote and chronic care management.

Request a Demo

Discover What CHARMS RPM Software Can Do for Your Practice

Comprehensive Chronic Condition Tracking

Easily monitor conditions like hypertension and diabetes with real-time readings, clear timestamps, and intuitive color-coded alerts for urgent values. Auto-calculated vital sign thresholds and dynamic graphing make it simple to track trends, compare visits, and quickly identify patients needing attention.

Customizable Workflow Automation and Triage

Integrates with your clinic’s existing processes and filters out non-essential data, highlighting only actionable trends-so clinicians spend less time reviewing information and avoid workflow disruptions.

Personalized Alerts and Actionable Insights for Better Outcomes and ROI

Set individualized alert thresholds and align care plans with patient goals, enabling timely interventions and improved compliance. Actionable reporting highlights trends and care gaps, helping you optimize outcomes and demonstrate ROI for value-based contracts.

Personalized, Multi-Channel Patient Engagement

Empower patients with secure messaging, education, and real-time updates via their preferred channels, strengthening relationships and improving compliance.

Scalable, User-Friendly Platform

Easily expand your RPM and CCM programs as your patient population grows, with flexible turnkey and SaaS options that adapt to any workflow or staffing model. Seamless scalability means you can increase patient engagement and care capacity-unlocking greater recurring revenue and long-term growth for your practice.

Frequently Asked Questions

The monitoring devices collect patient vitals and seamlessly sync the data into the CHARMS platform. This information becomes part of the patient’s health profile and can trigger alerts when readings fall outside of pre-set parameters. Data exchange happens in near real time for constant oversight.
Yes. CHARMS automatically monitors patient activity—tracking both readings and engagement minutes. You can also log any manual interaction time. Use built-in filters to identify patients who qualify for monthly RPM billing, including those who’ve completed the required live call. All relevant data is exportable from the billing dashboard.
CHARMS follows HIPAA guidelines rigorously, including all data handling, communication, and insurance-related processes. The platform is updated regularly using agile development practices, so it remains aligned with CMS standards while maintaining a complete audit log for compliance purposes.

Drive Smarter Care, Stronger Connections, and Sustainable Growth

Remote patient monitoring plays a vital role in chronic care management. CHARMS offers a powerful, turnkey platform designed to streamline your workflows, elevate patient outcomes, and boost your practice’s performance. Every feature is built to maximize the effectiveness and return of your remote care initiatives

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