Discover What CHARMS RPM Software Can Do for Your Practice
Frequently Asked Questions
The monitoring devices collect patient vitals and seamlessly sync the data into the CHARMS platform. This information becomes part of the patient’s health profile and can trigger alerts when readings fall outside of pre-set parameters. Data exchange happens in near real time for constant oversight.
Yes. CHARMS automatically monitors patient activity—tracking both readings and engagement minutes. You can also log any manual interaction time. Use built-in filters to identify patients who qualify for monthly RPM billing, including those who’ve completed the required live call. All relevant data is exportable from the billing dashboard.
CHARMS follows HIPAA guidelines rigorously, including all data handling, communication, and insurance-related processes. The platform is updated regularly using agile development practices, so it remains aligned with CMS standards while maintaining a complete audit log for compliance purposes.